Sentry Safe Door Handle Stuck

Next pull the handle in the opposite direction than you normally do and enter the code.

Sentry safe door handle stuck.

Turn your back to the safe and kick the door hard a few times. If nothing else works you can call sentry customer service to report this problem. If you bought the safe in august it should still be under warranty. Some papers had jammed the door bolts and they wouldn t release.

When i put the pass code on my sentry safe the handle will remain locked and i have to hit it with a hammer to get it to disengage. It is possible there is a document jammed between the door that is keeping outward pressure on the door thus preventing the free movement of the pins to release so pushing the door inward should relieve this stress and allow the handle to move. Find answers to the most frequently asked questions about sentrysafe products. If the handle won t move in any direction it may be defective and you will need to have either that part or the entire safe replaced by sentry.

Hi have you tried to push in the on the door then while holding press on the door turn then handle to allow the locks to release. View our faqs order a key replacement find your product manual and more. Sentrysafe is committed to supporting your needs throughout the lifetime of your safe. This will help loosen the bolt work.

Try looking for a small plastic button on the hinge side of the door push it in after the combo it is a deadlock type of feature. While turning the handle pull outwards on the handle and use your free hand to push inwards on the door. Be sure that you do not kick the keypad or the handle. Try turning the handle up instead of down.

This is especially likely if the handle will turn slightly but then becomes stuck.