Schlage Door Lock Keeps Going Offline

Fall offline after a couple days.

Schlage door lock keeps going offline.

Whether you re looking for the correct pronunciation of schlage or instructions on programming a keypad lock this is a great place to start. If i reboot the hub through the ide they come back online. Unplugging the battery and plugging back in will fix for a few hours to days or new batteries will fix for a few days. 4 schlage connect locks connected to wink.

Disconnect the battery pack and tap the schlage emblem 2 4 times to completely discharge the lock. They ll show online for a little while and then go offline again. One of them is working 100 of the time without issues. Other one is actually slightly newer and it is offline 75 of the time.

Here are some things to keep in mind if your lock is offline. Both of my schlage touchscreen deadbolts went off line yesterday. Looks like i am going to have to go through the remove repair process again and see what happens. I am beginning to think that i have a hub.

I woke up today to find both of my locks are offline. Smart locks electronic locks hardware accessories find a retailer. But when i do lock or unlock from the app or operate the lock physically then the device shows online in smartthings app. I have tried several z wave repairs that all fail on multiple devices.

It does not directly connect to wi fi. Next scroll down and tap on alarm security. Start by selecting your lock in the app and then tapping on the settings gear icon in the top right corner of the screen. I tried powering the locks off and on and i can still lock and unlock it by entering in the codes from the lock.

Even if your lock is offline most passcodes will still work. Starting last week every few hours around 7 10 z wave devices are going offline. Schlage connect touchscreen deadbolt keep going offline. When the pop out menu appears tap on front door under locks.

Our experts will keep you in the know. If your lock is offline there are still some ways you can lock and unlock your door. Friday september 4 2020. Browse commonly asked questions below or scroll down to submit your own.

Next press and hold schlage emblem while reconnecting the battery pack look for the 3 green check marks on the touchscreen of the lock. At times we all need assistance. If your lock is having trouble reaching guard or connect it will appear as offline in the nest app. I have two schlage touchscreen deadbolts.

Somunleashed march 29 2019 4 16pm 1. Keep in mind that your lock might be named something differently other than front door. Anyone else with schlage locks find that they re offline this morning.