Schlage Connect Door Lock Wont Connect To Wink Hub

I went and replaced the lock thinking something went wrong with it but after installing a new lock it still wont connect.

Schlage connect door lock wont connect to wink hub.

I tried moving my schlage lock from my wink hub over to my hubitat. Start by opening up the door keeping it unlocked and press on the schlage button at the top of the keypad. It began to initialize and then got stuck and never finished. The wink app will also indicate that it has found the lock.

Bmott0817 april 24 2020 8 17pm 1. I cannot set up the house lock and hub. I have reset the locks the hub is within a foot when i try to pair i have a zwave device 3 feet away that is paired new batteries in the locks uninstalled and reinstalled the new st app tried with new and old st app excluded get notification on app it worked and lock shows green check included lock. I ran a exclusion and it did pick up the lock and removed the unknown device.

Get instant notifications whenever the door is unlocked. I talked to wink and went through troubleshooting to no luck. This allows you to communicate with your lock via the wink app when you are remote. Congratulations you are connected to your schlage touchscreen deadbolt.

In the top right hand corner there s 3 dots click that and choose z wave exclusion. The keypad should light up. If successful the deadbolt will extend and retract. None of the 3 locks will connect.

Then run the pairing command on your lock. To sync your schlage connect smart deadbolt with z wave plus to your wink hub open the wink app on your mobile device and follow the app s instructions. They have yet to suggest anything to try. When used with your z wave compatible smart home automation hub alexa connects to your schlage connect smart deadbolt so you can lock your door and check whether or not you locked up before you went to bed by just asking.

Use amazon alexa to control your lock with your voice. From there enter in one of the user codes. My app only shows one lock. I tried several more times and no luck.

They suggested contacting schlage which is a joke. When you have successfully connected your devices you will see a flashing green check mark on the lock. Because the schlage connect is powered by z wave you need to pair it with a smart home hub like wink to extend communication with your home s wi fi. The lock should now be ready to go for manual usage.

Connect it to your smarthome hub. List of products included in this video. In the new app click your hub from your dashboard. The lock will blink an orange light for a few seconds then you will get a green check mark on the lock as well as a green flash of light on your wink hub wink hub 2.